What happens if the FCDO advises against travel to a specific country?
If you are due to travel imminently, one of our team will contact you to book alternative dates or to cancel depending upon the level of restrictions in place from the FCDO and for how long travel is cancelled. If you are due to travel in a few weeks or months, we’ll be in touch to discuss your options.
What if the FCDO does not advise against travel to a country?
Your holiday will be unaffected and will go ahead as planned. If you wish to cancel your holiday, our booking conditions will be applicable and cancellation charges may apply. If you’d like to delay your travel plans, please speak to one of our consultants who can advise you whether this is possible, if there are any costs involved and how best to go about this.
What happens if I am ill or self-isolating?
If you are affected by illness or self-isolating you should contact your travel insurance company to ensure you’re covered in the event of being unable to travel. We recommend that everyone travelling should ensure that they are in possession of a suitable travel insurance policy to cover themselves in the event of any travel disruption regardless of the reason.
Is my holiday protected?
All our package holidays are covered by our ATOL bonding and you will have been issued an ATOL certificate with your documentation when making your reservation. You are also covered by our ABTA bonding.