Anantara The Palm

Check In

3:00 PM (15:00) for resort rooms (residences often start at 4:00 PM)

Check Out

12:00 PM (noon) for resort rooms (residences typically until 11:00 AM)

Payment types at the property

Major credit cards. Typically Visa, Mastercard, American Express

Smoking policy

Anantara The Palm Dubai Resort is a non-smoking resort; therefore, all rooms, villas and apartments are strictly non-smoking.

Tourist Tax

At Anantara The Palm Dubai Resort, a mandatory Tourism Dirham fee of AED 20 per bedroom, per night applies (approx. £4–£5). This is charged per room for up to 30 consecutive nights and is payable locally at the hotel.

Age policy

At Anantara The Palm Dubai Resort, infants are under 2 years, children are aged 3–11 years, guests aged 12 years and above are considered adults, and the resort is family-friendly with dedicated facilities for children.

Check In

Check-in start time: 2 PM; check-in end time: midnight

Check Out

Check-out before noon – Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation

The Honeymoon rate is only valid for honeymooners whose travel dates fall up to 1 year after their wedding date. Marriage documentation must be presented at check-in for each room booked on the honeymoon special rate. If adequate marriage documentation is not presented at check-in, the hotel reserves the right to amend the rate.

This property enforces a strict dress code in the restaurant and public areas.

Payment types at the property

American Express, Visa, Mastercard,Diners Club International

General access

The resort offers wheelchair‑accessible facilities with ramps and lifts throughout public areas. Elevators are available to access upper floors.

Accessible Rooms & Bathrooms

Select rooms are wheelchair‑accessible and may include accessible bathrooms with features such as roll‑in showers

Thoughtful food‑waste practices

As a signatory of The PLEDGE on Food Waste, the resort uses digital tools to reduce waste, and any unavoidable scraps help nourish gardens

Green Growth 2050 Platinum Certification

Reflects excellence across environmental, social & governance performance

Waste reduction & recycling

Single‑use plastics are being phased out, with on‑site water bottling replacing disposable bottles and compostable alternatives used wherever possible.

Dubai Sustainable Tourism (DST) Silver Stamp

Awarded for responsible practices covering energy, water, waste and community engagement.

Children & Extra Beds:

Children of all ages are welcome.

Cots/cribs are available on request for infants (typically free).

There are no extra beds available at many room types (but some room categories or villas may allow rollaway beds at a surcharge).

Children aged 12 and above are charged as adults.