Grand Hyatt Dubai Resort & Waterpark

Check In

Check-in: From 14:00

Check Out

Check-out: Until 12:00

Special check-in instructions

ID required at check-in (passport or Emirates ID)

Credit card required for check-in and incidental deposit

Deposit may be required on arrival for incidentals (amount varies)

Payment types at the property

The resort accepts all major credit cards and cash payments, with a credit card required on arrival for deposit and incidentals.

Tourist tax

A mandatory Tourism Dirham fee is payable locally at check-out, charged per room per night, typically AED 20 (£4) for luxury hotels and added to the final bill alongside standard UAE hotel taxes.

Age policy

At Grand Hyatt Dubai Resort & Waterpark infants are under 3 years, children are aged 3–11 years, guests aged 12 years and above are considered adults, and the minimum age for the main guest to check in is 18 years, with the resort fully family-friendly and offering extensive child facilities and waterpark access.

Check In

Check-in start time: 2 PM; check-in end time: midnight

Check Out

Check-out before noon – Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation

The Honeymoon rate is only valid for honeymooners whose travel dates fall up to 1 year after their wedding date. Marriage documentation must be presented at check-in for each room booked on the honeymoon special rate. If adequate marriage documentation is not presented at check-in, the hotel reserves the right to amend the rate.

This property enforces a strict dress code in the restaurant and public areas.

Payment types at the property

American Express, Visa, Mastercard,Diners Club International

Accessible Areas Throughout the Resort

Public spaces including the lobby, restaurants, meeting facilities, spa, fitness centre, pools and business centre are designed with step-free or accessible routes where possible.

Accessible Rooms

The hotel offers adapted guest rooms for guests with reduced mobility, featuring wider doorways, accessible layouts and mobility-friendly bathroom configurations in selected rooms.

Mobility-Friendly Facilities

Key areas such as guest rooms, restaurants, spa, registration desk and swimming pools are accessible via elevators and barrier-free routes.

Parking & Arrival Access

The resort provides accessible parking spaces, valet services and step-free access from arrival points into the main hotel areas.

World of Care Framework

Operates under Hyatt’s global World of Care programme, focusing on environmental responsibility and sustainable hotel operations.

Energy Efficiency

Uses energy-saving systems and efficient lighting and equipment to reduce overall consumption across the resort.

Water & Resource Management

Implements initiatives to support reduced water usage and responsible resource management throughout operations.

Waste Reduction & Recycling

Active waste sorting and recycling programmes help minimise landfill impact and improve operational sustainability.

Responsible Operations

Ongoing staff training and operational practices support continuous improvement in environmental performance while maintaining luxury service standards.

Smoking Policy

Smoking is restricted to designated areas only, with non-smoking rooms enforced throughout the property.

In-Room Restrictions

For safety reasons, items such as candles, hot plates, shisha and cooking devices are not permitted in guest rooms.