Heritage Hotel, Autograph collection

Check In

Check-in from 3:00pm

Check Out

Check-out by 12:00pm

Payment types at the property

The Heritage Hotel, Autograph Collection accepts major credit cards including Visa, Mastercard, American Express, Diners Club and JCB. Cash payments may not be accepted for certain bookings or deposits.

Tourist tax

In Dubai, guests typically pay a Tourism Dirham fee per room, per night, which varies depending on the hotel category and is usually settled at check-out alongside any applicable municipal charges and VAT.

Age policy

Infants are under 3 years, children are aged 3–11 years, guests aged 12 years and above are considered adults, and the minimum age to check in is 18 years.

Accessible Facilities

The hotel offers elevator access, step-free public areas and accessible routes throughout the property.

Accessible Guest Rooms

Selected rooms feature roll-in showers, lowered fixtures and additional in-room accessibility features for added comfort.

Accessible Leisure Facilities

Step-free access is available to key facilities including the restaurants, fitness centre and outdoor swimming pool.

Check In

Check-in start time: 2 PM; check-in end time: midnight

Check Out

Check-out before noon – Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation

The Honeymoon rate is only valid for honeymooners whose travel dates fall up to 1 year after their wedding date. Marriage documentation must be presented at check-in for each room booked on the honeymoon special rate. If adequate marriage documentation is not presented at check-in, the hotel reserves the right to amend the rate.

This property enforces a strict dress code in the restaurant and public areas.

Payment types at the property

American Express, Visa, Mastercard,Diners Club International

Sustainability

The Heritage Hotel, Autograph Collection is committed to more responsible hospitality practices and has achieved Green Key certification in recognition of its sustainability efforts.

Environmental Initiatives

The hotel monitors its environmental impact through measured carbon and water footprint programmes, while also promoting resource-conscious operations across the property.

Room Features

All rooms are non-smoking

Complimentary Wi-Fi available throughout guest rooms

Family & Accessibility

Connecting rooms available on request, subject to availability

Accessible room categories available on request

Occupancy

Maximum occupancy and bedding configurations vary by room category